Privacy Policy

1. Introduction

Yogurtville (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store, use our website at https://yogurtvilleallen.com, or communicate with us, including via SMS/text messaging.

Please read this policy carefully. By interacting with us, you agree to the terms described herein.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address
• Transaction Information: Purchase history, order details, and payment records
• Communication Preferences: Opt-in/opt-out preferences for marketing and transactional communications
• Device & Usage Data: IP address, browser type, and pages visited on our website
• Location Data: General geographic location (city/state level)

3. How We Collect Information

We collect information when you:

• Make a purchase in-store or online
• Sign up for our loyalty or rewards program
• Submit a contact or inquiry form on our website
• Voluntarily provide your phone number and consent to receive text messages
• Interact with our digital platforms or social media pages

4. SMS / Text Messaging

Consent & Opt-In

By providing your phone number and opting in to receive SMS communications from Yogurtville, you expressly consent to receive text messages from us, including:

• Promotional offers, discounts, and special events
• Loyalty program updates and rewards notifications
• Order confirmations and transactional updates
• Appointment or visit reminders

Your consent to receive SMS messages is not required as a condition of purchasing any goods or services.

Message Frequency

Message frequency may vary. You may receive up to [4–6] messages per month, depending on your preferences and activity with us.

Message & Data Rates

Standard message and data rates may apply based on your mobile carrier plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive a single confirmation message, and no further SMS messages will be sent unless you re-subscribe.

You may also opt out by:

• Contacting us at the email or phone number listed in Section 9
• Updating your preferences on our website

Help

Reply HELP to any SMS message to receive assistance, or contact us directly using the information in Section 9.

No Third-Party Sharing of SMS Opt-In Data

We do not sell, rent, share, or disclose your phone number or SMS opt-in information to third parties or affiliates for their marketing purposes. Your opt-in data is used solely by Yogurtville to send the communications you have consented to receive.

5. How We Use Your Information

We use the personal information we collect to:

• Provide, operate, and improve our products and services
• Process transactions and send related communications
• Send promotional messages, offers, and loyalty rewards (with your consent)
• Respond to inquiries, comments, and customer service requests
• Comply with applicable laws and regulations
• Prevent fraud and ensure the security of our operations

6. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Trusted third-party vendors who assist us in operating our business (e.g., payment processors, email/SMS platforms, analytics providers), bound by confidentiality agreements
• Legal Obligations: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity

We require all third-party service providers to handle your data in accordance with this Privacy Policy and applicable law.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information (subject to legal exceptions)
• Opt out of marketing communications at any time
• Withdraw consent for SMS messaging (see Section 4)

To exercise any of these rights, please contact us using the information below.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will promptly delete it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last Updated” date at the top of this page. Your continued use of our services following any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: